No jargon, no guessing. Here's the exact path your phone takes from the moment you contact us to the moment it's back in your hands.
Call, message us on WhatsApp, or fill the short form on our Contact page — just tell us the device and the issue. Takes under a minute.
Based on the issue, we give you a starting price and rough time on the spot, so there are no surprises before you even walk in.
Pick a time that works for you, or just walk in — either way, a technician is ready for your device when you arrive.
Ticket opened hereYour phone is opened up and properly checked. If the real issue is different from what was expected, we call you before doing anything further — you always approve the final price.
Genuine parts go in, and every repair is tested — screen touch response, battery health, camera focus, charging speed — before it's marked ready.
You're notified the moment it's ready. Collect it, and your warranty period begins from that day — covered against any related fault.
Coming soon: we drop it back to you